Delivery

We sell our products worldwide. The chart below indicates the costs for the main destinations. Please be aware that customs duties for deliveries outside the European Union are not included and have to be paid to the courier upon delivery.

For Orders Placed Inside and Outside the European Union.

We aim to dispatch all orders within 2-5 business days (Monday – Friday), with the exception of peak periods when shipping may experience delays.

Once shipped, you will receive an email containing your tracking number, allowing you to track your package throughout its journey. 

If you receive your package damaged or opened, please contact us within 24 hours and we will contact our courier company. Bear in mind that for parcels that are delivered to a freight forwarder company per customer’s decision, we will not be accountable for missing or damaged items. 

If you have any further questions or concerns regarding your order's shipment, please don't hesitate to contact our customer service team at customerservice@bobochoses.com

IMPORTANT NOTICE: 

Customs fees for international orders placed outside the European Union are not included. Depending on the country where you make the purchase, the amount of taxed orders varies:

– United States: the order that exceeds 800 $/ 730 € will be subject to fees.

– UK: the order that exceeds 135 £ / 150 € will be subject to fees.

– Rest of the countries outside the European Union: the minimum amount to avoid being subjected to fees may vary from each country, we recommend you to confirm before placing your order. 

To avoid reaching the threshold amount, we suggest splitting your order into multiple shipments.