What is a presale, and why do we do it?
Can you imagine being able to buy your favourite garments before we've even made them? Hello presale! This way of working is key to our commitment to respecting the environment. Why? It helps us avoid over-production and minimise excess stock.
The presale also gives you the chance to get the pieces that often sell out quickly. From time to time, you'll find exclusive pieces that are only available in the presale or in very limited numbers.
We hope you love the whole experience, and find something super special in our presale!
Advantages of shopping the presale
Free Delivery
All presale orders include free delivery
Time to decide
You can cancel your order at any time during the presale. You can't cancel your order once the presale has finished, but you can always return it when it arrives.
Simple returns process
Returning a presale item is just as easy as any other return. Once you've received it, you'll have the same amount of time to return it. Read more
Cancellations
You can cancel your order for as long as the presale is open. Once it's ended, you won't be able to cancel your order. As long as you meet the cancellation terms, we'll refund 100% of the amount via the same payment method as your order.
Important Points
Ordering
You cannot combine (in the same order) presale items with items from the online store that are already in stock.
Purchasing limits
You can order a maximum of 2 units per item and per size in each presale order.
Delivery period
Delivery dates for presale items may vary. Please check the estimated date in the product details. Delivery timescales will depend on your location.
This way of working ensures we can provide a shopping experience that meets both your preferences and our commitment to the environment.